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Sarah

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Review of the First Response Finance, Car Finance:

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Brilliant

First response have a great customer service and have been very helpful and understanding when I have needed it however I do think there apr is very high and could be a little lower especially for people trying to improve credit score etc st Reviewed on: 11th June 2025

Reply from First Response Finance Hi Sarah, Thank you for taking the time to leave a review. Firstly, it's great to see that you're a customer of ours and I'm happy that we could help you with the purchase of your new vehicle! In regard to our interest rates, we’re open and transparent about how much we charge (the APR is different for each customer), and our customers are provided with the cost of borrowing before entering into a contract with us - this way they can make an informed decision on whether to proceed with buying a vehicle through finance. If you have any questions about the APR you've been charged, our Account Management team will be able to discuss this further with you - their phone number is 0115 946 6368 and their email address is [email protected]. Take care, First Response Finance. Response date: 12th June 2025

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