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Kay Michelle

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Review of the Pennine Community Credit Union, Savings:

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Locked away out of reach.

I have been a customer with Pendle Community Credit Union since they started with business in the Nelson church hall. I started saving something from my benefit each fortnight to start with. Then, as they continued to grow, so too did their customer service & staff, as more offices were opened up. More people put their trust in them rather than the back. I opened various savings accounts & it has been a continuous impact on my purse & my mental health, knowing that I didn't need to worry when it got close to xmas, as I had saved all year, putting money away in a locked account that I couldn't dip into whenever I chose to. For that choice I am & will be forever greatful. Reviewed on: 25th June 2025

Reply from Pennine Community Credit Union Hi Kay, WOW! Thank you so much for taking the time to tell us about your experience with PCCU. We are delighted that this was a positive experience for you. All feedback is gratefully received and helps us to continuously improve the service and products we offer our members. Many thanks! Response date: 26th June 2025

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