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Review of the Family Building Society, Savings:

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Excellent efficient customer service

Gillian was very helpful and answered all my questions.Felt reassured regards my bond maturing.The only downside was the time it took to get through though this is not usually the case. Reviewed on: 2nd July 2025

Reply from Family Building Society Thank you for taking the time to give us your review, we are glad to hear you found Gillian helpful. We understand that our phone lines have been particularly busy, and we're doing everything we can to assist our customers as quickly as possible. We sincerely apologise for any inconvenience this may have caused. Kind regards, Family Building Society Response date: 10th July 2025

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