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Roland

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Review of the Family Building Society, Savings:

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Opening and using the savings account is easy

Opening the savings account was straightforward and went well, additional documentation was easy to provide electronically, I had to contact them by phone because a verification code was not provided by email as promised but that was easily corrected using the account message facility and then by phone contact, although the wait time to speak to someone was a little long. Once I got through, they were professional and helpful. The online account is easy to use and fairly intuitive. Reviewed on: 22nd July 2025

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