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Review of the One Call Insurance, Car Insurance Broker:

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Par for the course maybe

The customer journey seems slow and confused. The 'ol one hand not knowing what the other is doing. I also struggled to get a proper estimate from the first of their preferred repairers, so I was unable to check what work was being done. I had to move the car to a second repairer who gave more information which gave me confidence I needed. Reviewed on: 24th July 2025

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