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Review of the Family Building Society, Savings:

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WIndfall Bonds poor prize return

I have held 8 Windfall Bonds for many years, and apart from 1 bond winning a small prize in 2016 or 2017 ( i cant recall exactly) - i have had no winnings at all - even though plenty of other holders seem to have won multiple times. There is no transparency around the monthly draw, less so now that winners names are not being published on your website. I also think it is fishy that the only 1 of my bonds that ever won any prize has a big X in the account number, but none of the others do. Can you provide transparency around how the draw is operated and audited? Reviewed on: 1st August 2025

Reply from Family Building Society Thank you for taking the time to leave us this review. The monthly prize draws are conducted by an independent third party and all eligible Windfall Bonds are entered into the prize draw every month. For further information please contact our Family Service Team on 03330 140144 or visit our website: familybuildingsociety.co.uk/savings/windfall-bond Thank you, Family Building Society Response date: 5th August 2025

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