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Review of the AllClear, Travel insurance:

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I was disappointed with AllClear

I had been very pleased with AllClear. But then I had the offer of an expensive cruise to the North Pole in a luxury ice breaker. I rang AllClear to see if I could expand my cover to include this. I was told you would only cover mee as long as I did not get off the ship when we got there. So the whole purpose of the voyage would have been missed. I was very disappointed. It had been a long standing ambition to go on this cruise. Reviewed on: 8th August 2025

Reply from AllClear Good afternoon, Thank you for your review and for sharing your experience. We completely understand how disappointing it must have been to learn that your cover could not extend to activities off the ship during your North Pole cruise, especially when it was a long-standing ambition. Our cover is designed to reflect specific assessed risks, and in some destinations or scenarios, there may be restrictions in place to keep our travellers safe. We truly value your feedback and will pass it to our team to review how we communicate these limitations more clearly. We hope we can support your future travel plans so you can enjoy peace of mind with AllClear. Best regards, Sarah Response date: 12th August 2025

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