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Sarah in Aberdeen

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Review of the Saga, Car insurance:

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At SAGA, you can speak directly to a human being, wh...

At SAGA, you can speak directly to a human being, which is refreshing and reassuring. I have two policies and each one was set up quickly and easily over teh phone. When I had an accident that was not my fault, I was upset and finding it hard to explain details over the phone - the Saga handler was patient, helpful, calm and understanding. He explained the process clearly and made sure I knew what to do next. SAGA surprised me the next day with a wee present in the post, a surprise to lift my spirits - so appreciated, I can tell you! Easy to email in the accident details and got regulal updates on progress. Made a stressful time much easier. Reviewed on: 19th August 2025

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