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Robert W

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Review of the GJW Direct, Marine Insurance:

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Giood customer service - usually competitive on price

Never had to make a claim (touch wood), so can't comment on claims experience which is where it really counts with insurance companies. I have usually found the renewal cost competitive, staff very helpful and knowledgeable, however the initial price increase at renewal this year was significant and well above inflation - for no change in circumstances. A. All to customer services did bring the cost back down in-line with competitors. Reviewed on: 19th August 2025

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