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Review of the Saga, Car insurance:

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Simply outstanding service.

I have had car and home insurance with Saga for a number of years. My car insurance was up for renewal recently. Because of a change in my personal circumstances, the new policy premium was going be difficult to afford. I spoke to a really understanding and helpful member of staff at Saga. She couldn't have been more helpful. In this digital and impersonal world, it was so refreshing to speak to someone that clearly knew their job and she went out of the way to help. I can honestly say that l have not had such a positive experience from any company, let alone an insurance company, in all my 68 years. If l could l would nominate this member of staff for a personal award I would. I will stay with Saga thanks to her. Reviewed on: 21st August 2025

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