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Janette H

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Review of the Family Building Society, Savings:

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Lisa Adams was fantastic today in customer services.

Lisa Adams was fantastic today in customer services. I was in total overwhelm as things had gone wrong with funding for buying a house and time was of the essence. She empathised and phoned me back as promised and resolved an issue for me. She was so kind and allowed me time to respond without going on about waiting times. Reviewed on: 3rd September 2025

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