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PETER T

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Review of the GJW Direct, Marine insurance:

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Registering a claim was easy.

We damaged the propeller on our narrowboat but we were not able to arrange our boat to be lifted out of the water until we got back to our home moorings, which happened to be about three weeks away! Immediately after the damage happened, we hit an underwater unidentified object, I rang GJW insurance and spoke with the a lady who could not have been more helpful, or polite, as it happens. It was many months before we were able to get someone to check out our propeller but I checked with GJW again and was told that the incident was still active and there was no rush from their side for a claim to be made should it be necessary. In the end the repair was done through the weed hatch and no claim made. It was reassuring to know that there was no time limit on claiming as long as they were kept informed of the situation. This certainly somewhat alleviated the stress of not having to find a suitable boat engineer away from our home marina, meaning we could use our known and trusted marine mechanic. Ten out of ten for GWJ Insurance. Reviewed on: 24th September 2025

Review of the GJW Direct, Marine insurance:

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Easy to renew each year.

Easy to renew each year. Always helpful client contacts. Reviewed on: 10th September 2025

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