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David C

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Review of the RAC, Breakdown cover:

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AVOID THE RAC AT ALL COSTS

2 of my workers were 1hr45mins when brokedown. from home. rang 3pm told recovery truck by 7pm . 7.30pm told no truck available . 8pm can send uber to take home and van taken to storage , or various stops and truck changeovers (4-5) to get home upto 7-8 hrs . Lads took uber , van taken 16miles away to store . Can't get it back for 3-5 days . I decide to sort collection myself at my expense . OMG try contacting them rediculous . When you do they say they will ring back . You'll be lucky . 5 hrs trying everything to get it back . always held up by RAC . Apparently if i take the vehicle i then have to pay the storage fee as i officially cancelled the job. I can get a truck to pick up my van and have a garage locally to me to fix it . Van could be back on the road by Thursday night . Broke down Tuesday afternoon . With RAC its gonna be 7 days or more . AVOID RAC AT ALL COSTS Nearly all the garages i spoke to in the story say they are awful . Most say go GREEN FLAG . Which i will . Reviewed on: 11th September 2025

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