Thomas Everett's community profile page

Write a review

Viewing profile for,

Thomas Everett

Total reviews written

Helpful marks given to their reviews

Times reviews seen

All reviews (1)

Review of the Vitality, Health Insurance:

View on product page

Member for 11 days too LONG !!!!

AVOID!!!!! This is one terrible company. I joined 31st March 2019 and left 11 days later. Worst customer service I have ever experienced. I called Vitality to change my subscription package as this was within my ‘cooling off period’ which you think would be a simple process but No !! I was constantly fobbed off by different members of the call centre staff, passed from team to team telling me their systems are down or I can’t deal with that directly, they don’t reply to messages / emails, they kept me on hold for ages, they said “we’ll call you back tomorrow” which they never did and when I almost thought I got through to the right team/person/miracle, they cut me off. I spent a total of 145 minutes in 5 days on the phone to Vitality and in the end just gave up and cancelled. AVOID!!!!!!!! Reviewed on: 13th April 2019

We are helping 1000s to make smarter financial decisions

We use the power of consumer reviews to help increase trust and transparency in financial services and to deliver industry leading insight and events.