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Charlotte C

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Review of the Tesco Bank, Travel Money:

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Shocking service

Ordered a considerable amount of US Dollars on Mon 29th Sept 10am to be delivered by Tues 30th 1pm. Waited in. When nothing arrived by 5pm rang and were told our par el had been misrouted. Assured would be delivered Wed 1st October. Waited in. When no delivery by 1pm, rang. No i formation from Royal Mail. We're offered the option of picking up from airport or a store.Requested Tesco try to find out order and deliver it to our house as agreed asap. Still waiting. Very stressful!Will never use Tesco Travel money again. Reviewed on: 1st October 2025

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