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Chris W

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Review of the RAC, Breakdown cover:

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Let down.

While driving along the motorway at night, I hit a road sign lying abandoned in the middle of the lane. Luckily I wasn't injured, and the vehicle was OK, but I'd burst two tyres and became stranded at the roadside. I called the RAC, naturally, as I had full nationwide recovery with unlimited callouts. In my dismay, the call centre agent, who clearly couldn't care less and sounded like he'd rather have been at home, told me my situation was technically an accident rather than a breakdown. I'm not covered, should have read the small print, too bad. If I want recovered it'll be £218 or contact your insurance. So I contacted my insurance, who put me through to their breakdown team. Guess who they were? That's right. Two hundred quid please. So thanks to the RAC who, despite 15 years of membership, let me down when I needed them, to the tune of 200 quid. Reviewed on: 9th October 2025

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