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Diane G

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Review of the Monmouthshire Building Society, Mortgages:

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As retired Corporate bankers Ian and I thought we knew all that we needed to about mortgages but we were wrong!! Anita was extremely knowledgeable and helpful in explaining why we were able to fix the rate for a longer term than we had expected and the amount we can repay early without penalty. Both of these have resulted in a far better outcome for us than we had hoped for. Reviewed on: 13th October 2025

Reply from Monmouthshire Building Society Thank you for taking the time to leave a review, it's great to hear that your experience with Anita has resulted in a better outcome than you hoped for. We'll share your feedback with Anita. Response date: 13th October 2025

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