A Zan's community profile page - Smart Money People

Write a review

Go to business site

Viewing profile for,

A Zan

Total reviews written

Helpful marks given to their reviews

Times reviews seen

All reviews (1)

Review of the Hastings Direct, Car insurance:

View on product page

They are deceiving people!!!

Don't buy this insurance! They're ripping people off! We decided to cancel our policy just three days after signing up, and they charged us £40, even though the policy costs £83 per month. When we tried to cancel, it clearly stated that we could cancel within two weeks. This is usually free with other companies, but here they charged us £40 for nothing! This is what they wrote to us: > "We charge £40 for a non-refundable setup fee for setting up your policy and a telematics service fee. The remaining amount (£5.76) is for the entire term of your policy." Don't bother with this company—they make money by charging people to cancel their policy within few days! Can you imagine, £5.76 for three days of insurance, and the rest is a non-refundable registration fee for your policy and a telematics service fee? We haven't even received any Telematic* Grey box) yet, and they're already charging a fee. It's like being addicted and not knowing how to get out without financial loss. Also, if you forget your phone at home, you'll be fined for driving without it, as the telematics panel in your car will alert you. Check out YouTube—there are plenty of videos from angry customers sharing their negative experiences. This is the worst car insurance company in the UK! Reviewed on: 13th October 2025

We are helping 1000s to make smarter financial decisions

We use the power of consumer reviews to help increase trust and transparency in financial services and to deliver industry leading insight and events.