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Review of the Aviva, Pension:

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My pension provider was Friends Provident.

My pension provider was Friends Provident. Unfortunately,the company was acquired by Aviva. After 27 years I decided to draw down on the pension. What a performance from Aviva. Total lack of customer service. , zero communication and apathy. Still waiting for documents 9 weeks later. Complaint lodged but am not holding my breath. Reviewed on: 1st November 2025

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