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joseph S

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Review of the RAC, Breakdown cover:

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absolute disgrace .

absolute disgrace . cancelled within 24 hours , there was no mention of cancellation fee or admin fee to cancel . when told we wd be charged for cancelling even tho less than 24 hours i asked where did it tell me about cancellation fee . was told its in the paperwork that comes by post that has not been sent out yet !! so meant ti gave a crystal ball ?! told if didn’t pay wd affect my c/rating :spoke to manager who sd there wd be an investigation . told him wd make sure potential wd know about this scam customers 30 mins into call manager hung up cos he knew was 100% in wrong . reason all financial institutes ave to refund because did not inform of charges in advance . rac absolute disgrace customer service / care poorest ever experienced zero stars for this lot Reviewed on: 26th November 2025

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