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Review of the Perfect Pet Insurance, Pet Insurance:

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Avoid at all costs.

The majority of high ratings from customers seem based on cost of the insurance - and Perfect Pet are certainly competitive. If my personal experience is anything to go by their claims handling process is lamentable and customer service hopkess. I had to escalate to the Ombudsman (who found in my favour). I would give them a wide birth in case your pet falls sick. I’ve used other insurers in the past and never had any issue. Reviewed on: 3rd December 2025

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