Alexann Lewis's community profile page

Write a review

Go to business site

Viewing profile for,

Alexann Lewis

Total reviews written

Helpful marks given to their reviews

Times reviews seen

All reviews (1)

Review of the Great Western Credit Union, Loans:

View on product page

Not reliable, not clear on the website and can't get...

Not reliable, not clear on the website and can't get through to speak with someone Reviewed on: 9th December 2025

Reply from Great Western Credit Union Hi Alexann, Thanks for taking the time to share your feedback. This is our busiest time of year, and while our Member Engagement Team is working hard to support everyone, it does mean responses can take a little longer than usual and it may take longer to reach us via phone. You’re always welcome to get in touch via email at [email protected] or secure message, and we’ll aim to respond between 9am–4pm, Monday to Friday (excluding bank holidays). We want things to be as straightforward as possible for our members, so if there’s something on the website that didn’t make sense, we’d really like to know what felt unclear so we can improve it. Best wishes, Emily Response date: 9th December 2025

We are helping 1000s to make smarter financial decisions

We use the power of consumer reviews to help increase trust and transparency in financial services and to deliver industry leading insight and events.