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Review of the AA, Breakdown cover:

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AA driver Matt gave me a middle finger

AA driver Matt gave me a middle finger I have been a long standing member of the AA and had a home call out for my dead battery. Matt arrived at 17:30 and was very rude and spoke to me in a very disrespectful manner. After being told he cannot fit my replacement battery, he jump starting my car which is fair enough. After being spoken to the way I was I asked for his name, he responded "Matt, Why? if you want to call the AA you can argue all you want but they're not going to do anything". I went inside my house while my car was running, then came back out to check it at 17:50PM, after waiting at the bottom of my road Matt drove past me, put his interior light on and gave me a middle finger. This is unacceptable behaviour and will be cancelling my membership with the AA. appalled. I need his behaviour to be investigated as to why he thinks he can treat customers like this. Not a good look for the AA. Reference number: Driver name: Matt Ashford, Kent 09/01/2026 17:30-17:50PM Reviewed on: 9th January 2026

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