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Ollie Daffern

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Review of the Nationwide, FlexDirect:

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Great experience all round

I have never had any problems resolving issues with the customer service. Everything has been communicated clearly and resolved quickly. The yearly fairer share payment is always nice to receive into your account, especially as it is far more than I'd expect to receive as interest on the current account. Their app is very useful, with a nice, easy to navigate user interface. There have been short periods of time where the app has been down, but never enough to cause me any real problems. Reviewed on: 22nd January 2026

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