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David G

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Review of the Loughborough Building Society, Mortgages:

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High rates , massive wait on a mortgage interview, s...

High rates , massive wait on a mortgage interview, spoke to a pleasant gentlemen but I wanted to ask his manager a few questions, he did inform me she will call however when she did call it dialled once and the line dropped with no attempt to call me back. Reviewed on: 4th February 2026

Reply from Loughborough Building Society Thankyou for your feedback, David We’re sorry to hear you were disappointed with the wait for your mortgage appointment and the missed follow up call. This is not the level of service we aim to provide at Loughborough Building Society. Please contact our Mortgage Team on 01509 389282 or e-mail [email protected] quoting your review, so we can look into this for you. Thankyou again for bringing this to our attention. Response date: 5th February 2026

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