Kate M's community profile page - Smart Money People

Write a review

Go to business site

Viewing profile for,

Kate M

Total reviews written

Helpful marks given to their reviews

Times reviews seen

All reviews (1)

Review of the Nationwide, FlexBasic:

View on product page

Which building society 2025 hate to see who they wer...

Which building society 2025 hate to see who they were upagainst! Firstly, the staff are lovely. I decided to do a switch, as I'd seen on the TV that they were a great building society etc winning Which 2025. I liked the fact I would be rewarded with £175. My switch has gone through - I am apparently not eligible for the switch reward. Bit gutted however, thought at least all my accounts are in one place. Went to set up standing orders... Can't do it, I need a card reader, and I haven't got a pin number. Can't set up any payments at all. Tried adding money through my Monzo account, for a fast payment, a post office van collecting from Nationwide and personally delivering my money to Monzo headiffice would have been quicker! Spoke to customer services, however, I'm trying to figure out what they are actually authorised to do! I'm now closing my account my Nationwide and have to go through the hassle and stress of opening a brand new account elsewhere. The money that is due into my Nationwide, has left me panicking as I have no idea what will happen. I am hoping that I can go into the branch tomorrow and empty my account. EDIT - I have raised a compliant NBS8449055 and no one has contacted me. In relation to my money that I was worried about. I went into the bank today and £520 has disappeared from my current account that is now closed! Which seems to be spinning around Nationwide's hemisphere and not with me. Two days I have been left with nothing, and it does not look like things will be any better tomorrow. Now been told that I have been issued a cheque, which is not want I asked for. I have to now wait for the cheque to be cleared, sent out and then I have to pay into another account and wait for it to clear. Does not help me as I have bills, food shopping and will be left in financial hardship. So thanks Nationwide! Reviewed on: 5th February 2026

We are helping 1000s to make smarter financial decisions

We use the power of consumer reviews to help increase trust and transparency in financial services and to deliver industry leading insight and events.