Jack Worthington's community profile page

Write a review

Go to business site

Viewing profile for,

Jack Worthington

Total reviews written

Helpful marks given to their reviews

Times reviews seen

All reviews (1)

Review of the Marshmallow, Car insurance:

View on product page

WARNING: Avoid this insurance company at all costs!

WARNING: Avoid this insurance company at all costs! This company is an absolute nightmare. My policy was supposed to start in November 2025, but they somehow “decided” it should start in December. When I complained, they blamed me, slapped a cancellation fee on me, and promised a refund… that never came. A MONTH went by with nothing. When I followed up, they claimed the money had been sent. Spoiler: it hadn’t. I had to file a formal complaint, which took another month to get a “final response” – and it was a complete joke. They refused to remove the cancellation fee and still blamed ME. Now it’s February. I emailed AGAIN demanding my refund immediately, and… silence. I tried their live chat – FIVE DAYS in the queue and still no human. FIVE DAYS. Between endless emails and waiting endlessly in their useless app, I’ve wasted hours of my life. This company doesn’t want to help – it feels more like a scam designed to take your money, not provide insurance. They are unprofessional, incompetent, and impossible to deal with. If you value your time, sanity, or money, stay FAR away. Seriously, do yourself a favor and never touch them. Reviewed on: 9th February 2026

We are helping 1000s to make smarter financial decisions

We use the power of consumer reviews to help increase trust and transparency in financial services and to deliver industry leading insight and events.