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Alison Adkins

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Review of the Pockit, Account:

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They're happy to take your money but make it difficult to spend it.

I should have known it seemed too good to be true.. Shiny website and promises of ease of use.. Very easy to get one and very easy to pay money onto. When it comes to spending the money it only works half of the time and generally only for small transactions. To be honest after having it for two weeks I've had about a 50% success rate getting it to work which has left me in a jam more than once suffering the embarassment of being unable to pay for something. Upon contacting their customer support who take about 3 days to reply over email and have a phone line that hapilly informs you that after waiting 20 minutes you will be cut off and should call again they told me the problems are because my account is limited.. I am looking at sorting this out with them but they wouldn't give reasons and gave no indication of this before I loaded my hard earned money onto it and were more than happy to send me a card and allow me to pay in.. The first I knew of these "limits" was when the card was declined leaving me embarassed and having to ask friends to help. I would avoid this card.. It sounds too good to be true and it is. Reviewed on: 13th January 2017

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