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Monica C

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Review of the 1st Central, Car insurance:

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Absolutely appalling.

Absolutely appalling. I have cancelled a policy with them and they proceeded to issue me a refund. Then they started hounding me with calls that I have an outstanding balance and added on a late payment charge. They are just hiding their incompetency instead of realising a member of their staff made an error and take accountability. Embarrassing. I do not recommend. Avoid. Reviewed on: 12th February 2026

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