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James

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Review of the Mettle by NatWest, Business Banking:
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Fantastic business app and perfect for small businesses

5
Fantastic business app and perfect for doing tax returns as a small business. Super easy to log expenses and earnings, saves so much money compared to going with competitors like quickbooks. App is very user friendly, customer service is excellent as you can quickly talk to a real person bar some stupid AI robot nonsense unlike what other providers are trying to push on consumers right now! The whole process makes it a breeze to talk to my accountants during tax time. Would highly highly recommend if you run a small business/side hustle. Reviewed on: 18th February 2026

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