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Alli Gordon

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Review of the Mettle by NatWest, Business Banking:

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As a independent business.

As a independent business. And a dyslexic person. This was recommended asan easy to use bank for my business. It has changed my outlook and improved my confidence in money management, invoicing and communication with customers. Its not perfect for my dyslexic needs and i have raised these improvements with them through the help centre. Which i feel not only helpme but would help all. In making the app quicker to navigate and cleaner to use. Ive to yet not seen my suggestions become live. So not sure if its ask the customer, say you will work on it. But dont really work on it. Hoping the customer will get bored in waiting or just go quiet. For that reason ive not given top marks. However i really want to give them top marks. Reviewed on: 19th February 2026

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