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Katja Sohr

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All reviews (3)

Review of the first direct, Current Account:

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Outstanding Customer Service

Was worried about a bank with no walk-in branches, but worried for no reason. Customer service via phone is superb. Always had a very friendly person on the other end and had the feeling that they really made an effort to solve my issues or enable services etc. Reviewed on: 20th November 2015

Review of the first direct, Current Account:

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Superb Service

Switched from HSBC to FD and even got the bonus. Service has been exceptional throughout and up to the reviews found on the net. Very friendly phone contact every time and although I needed to set up a number of different passwords, even changing them when I forgot was possible while still secure. My questions where answered every time and additional documents sent straight away. Can only recommend FD so far. Reviewed on: 18th August 2015

Review of the Elephant Insurance, Car Insurance:

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Price match, no problem

Chose Elephant for my first car in years as they were just the cheapest. When the yearly renewal was due I found a better offer from another company. Phoned up Elephant and they matched the price straight away. Nice. Also, no fees for changing address. So far very happy with them. Reviewed on: 17th August 2015

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