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Tom J

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Review of the Triodos Bank, Current account:

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Really happy with decision to switch

Finally getting around to leaving a review after meaning to do so for a really long time. Made the switch from one of the main high street banks to Triodos around 6 years ago and couldn't be happier with the decision. I'm a firm believer that where we choose to bank and hold our investments/savings etc. is one of the biggest ways we can have a positive impact on issues like climate change. Knowing that every penny of my money isn't contributing to the fossil fuel industry and is instead supporting projects focusing on renewable energy, wildlife restoration etc. is a really good feeling, especially in current times when its hard to feel empowered to really change things/challenge a lot of the destruction going on around us. I've also always received excellent customer service from the Triodos team - always easy to speak to someone over the phone and colleagues have often gone above and beyond to take on my enquiry/issue as their own and to proactively update me which I've really appreciated and definitely isn't always the case with customer support elsewhere. If you're considering switching to a bank whose values align more with the issues you care about and where your money is doing good rather than harm I'd say go for it with Triodos. Reviewed on: 3rd March 2026

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