Natalie's community profile page

Write a review

Viewing profile for,

Natalie

Total reviews written

Helpful marks given to their reviews

Times reviews seen

All reviews (4)

Review of the Halifax, Current Account:

View on product page

Easy from start to finish

Several months ago I created an easy cash current account online with Halifax. I was able to apply for the account online and have it approved all on the same day! I received my details not long after and was able to start using the account, which was easy to use. I particularly like the feature on the online banking where it tells you which payments you have pending to that card. Reviewed on: 24th December 2015

Review of the M&S Bank - Marks and Spencer, Current Account:

View on product page

Fantastic customer service

I recently decided to switch my current account to M&S bank. Once I had applied for the account online, I was asked to ring them up, which I did. It took a while to get through, but once I had the phone call was just a quick call to check all my details were correct. A few days later I had an email to say I had been accepted for the account. I had to ring up again to have the process of switching explained to me, which was very helpful, and although a 15 minute phone call, w... Reviewed on: 24th December 2015

Review of the Santander, 123 Current Account (discontinued):

View on product page

Poor customer relations

I have held an account with Santander for many years, and have an overdraft from when I was a student. I have not had any information about when this overdraft needed to be reduced by or when I would be charged interest on it. So after a very challenging phone call trying to get through to an operator and not a machine, I was told that they did not actually know! It could be in a month or it could be next year. I asked if I could reduce the overdraft (the part which I had paid o... Reviewed on: 25th August 2015

Review of the Nationwide, FlexDirect:

View on product page

Fantastic building society

I have been with Nationwide for many years, on and off, but have only started using them as my main bank account in the past year. I recently upgraded to the FlexDirect account online, and this was very easy to do. The website made it very clear what was happening at every stage and my application was approved almost instantly. The amount of emails from Nationwide regarding my account is just right, and staff are always very friendly and helpful when I have a query in branch. Hi... Reviewed on: 25th August 2015

We are helping 1000s to make smarter financial decisions

We use the power of consumer reviews to help increase trust and transparency in financial services and to deliver industry leading insight and events.