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Review of the Monmouthshire Building Society, Mortgages:

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Excellent Customer Service response from 1st contact...

Excellent Customer Service response from 1st contact to arrange a phone appointment to discuss options at end of current fixed rate period on our Mortgage. Anita Morgan, who was then nominated as our Mortgage Advisor was excellent throughout our phone consultation, rapidly understanding our personal financial situation and our consequent preferences going forward. Our preferred option was readily accepted. Reviewed on: 8th March 2026

Reply from Monmouthshire Building Society Thank you for leaving a review. We're so pleased to hear your positive feedback. We'll share your review with Anita Response date: 9th March 2026

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