Katy Stevens's community profile page

Write a review

Viewing profile for,

Katy Stevens

Total reviews written

Helpful marks given to their reviews

Times reviews seen

All reviews (3)

Review of the Santander, Basic Current Account:

View on product page

Fantastic bank!

Great account, no issues, runs smoothly, easy to apply for and great customer service. Reviewed on: 5th January 2017

Review of the Santander, Everyday Current Account:

View on product page

Reliable, trustworthy and honest brand.

My husband and I set this account up 5 years ago, to manage our household finances. In the last 5 years we have had a small overdraft on and off and never had any problems with this. The fees are very reasonable. When someone tried to use our card fraudulently, after a big company had a security breech and failed to tell us, they called us immediately. They noticed a very small transaction of just $7 in a hotel abroad and they promptly declined it and stopped the fraudsters potentially accessing the thousands that were in our account on payday! The customer service is fantastic and you can even send them messages about certain things via the online banking portal which is great if you remember a query at 2am! Reviewed on: 25th August 2015

Review of the HSBC, Bank account:

View on product page

Fantastic customer service!

I've never had a problem with HSBC. I ring them, and I check my balance online, and it is always great. When someone used a clone of my card fraudulently they called me up and stopped the transactions before they went through. I have never had a fraudster gain access to my money with HSBC and when I call them my call is always answered within 1-2 minutes. Reviewed on: 25th August 2015

We are helping 1000s to make smarter financial decisions

We use the power of consumer reviews to help increase trust and transparency in financial services and to deliver industry leading insight and events.