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Jordan L

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Review of the Monzo, Current account:

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Don't have your back

They don't look after you when you need them most. Will lock your account with no explanation or timeline of resolution, leaving you without funds to keep operating in life. They will send you a link to a food bank instead when you explain how desperate the situation is. All customer services are remote offshore, no physical branches. They act all cute and playful and send emojis when you're trying to explain a serious financial problem Reviewed on: 12th March 2026

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