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carol Ambrose

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Review of the Newbury Building Society, Mortgages:

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Customer service very efficient and prompt.

Customer service very efficient and prompt. Even though it is indicated it could be up to 5 days response time in my experience it’s more like 48 hours. Reviewed on: 14th March 2026

Reply from Newbury Building Society Hi Carol, we're glad you had a great customer service experience with us. It's something we pride ourselves on so thank you for leaving such a kind review! Response date: 16th March 2026

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