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Kai

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Review of the 1st Central, Car insurance:

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I cracked my windscreen at the weekend so rang them...

I cracked my windscreen at the weekend so rang them to get it sorted. Despite having fully comprehensive insurance apparently they wont cover it. First time ever in my life Ive seen that. Have cancelled my policy and will never use them again!! Reviewed on: 16th March 2026

Reply from 1st Central Hello, Thank you for your feedback. We’re sorry to hear your experience with us hasn’t been as positive as we’d hoped it would be. Let’s see if we can help put this right for you. Just give our team a call on 0333 043 2055 or speak to us on web chat which can be found on our website. We’re here to help from Mon-Fri: 8am to 8pm, Sat: 9am to 5pm, Sun: 10am to 2pm. Emily Response date: 17th March 2026

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