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Diane J

1

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Review of the Hinckley & Rugby Building Society, Mortgages:
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The team went above and beyond to assist in a deed...

5
The team went above and beyond to assist in a deed of release process which was proving very stressful due to poor service from solicitors. Their help made all the difference to achieving the desired outcome in a timely manner. Reviewed on: 26th March 2026
Reply from Hinckley & Rugby Building Society Hi Diane, Thank you for taking the time to share your feedback. We’re delighted to hear that our team were able to support you through the process, especially during what sounds like a stressful experience. It’s great to know that their efforts made a real difference in helping you achieve the outcome you needed in a timely manner. We always strive to go above and beyond for our members, so your comments will mean a great deal to the team. If you would like to help shape the future of our services, maybe you would consider joining our Member Panel. You can find out more and register your interest here: hrbs.co.uk/member-panel Response date: 9th April 2026
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