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Victoria Addison

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Review of the Hinckley & Rugby Building Society, Savings:

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Great staff at Rugby Branch

All the staff at my local Rugby branch are great, they are very professional and helpful as well as being friendly and welcoming. I recently went in to deposit some money in to my savings account and Neil provided great service. Reviewed on: 29th May 2026

Reply from Hinckley & Rugby Building Society Hi Victoria, Thank you for taking the time to leave us such positive feedback. We're thrilled to hear that all the staff at our Rugby branch provided professional, helpful, and friendly service, and that Neil was able to assist you so well when depositing into your savings account. We'll be sure to pass your kind comments on to Neil and the rest of the team, who will be delighted to hear about your experience. Thank you for choosing Hinckley & Rugby Building Society. If you’d like to have more of a say in shaping what we do, you might like to join our Member Panel. Find out more or register your interest here: hrbs.co.uk/member-panel Response date: 4th June 2026

Review of the Hinckley & Rugby Building Society, Savings:

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Brilliant staff

The staff at Hinckley and Rugby are brilliant, they are always so welcoming, friendly and professional. Oli was very helpful when I visited the branch today, his communication and customer service is excellent! Reviewed on: 27th March 2026

Reply from Hinckley & Rugby Building Society Hi Victoria, Thank you for taking the time to share your feedback. We’re delighted to hear that our Hinckley and Rugby team continue to provide welcoming, friendly, and professional service. We’ll be sure to pass on your kind comments to him and the team. If you would like to help shape the future of our services, maybe you would consider joining our Member Panel. You can find out more and register your interest here: hrbs.co.uk/member-panel Response date: 9th April 2026

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