David R's community profile page

Write a review

Go to business site

Viewing profile for,

David R

Total reviews written

Helpful marks given to their reviews

Times reviews seen

All reviews (1)

Review of the Zopa, Current account:

View on product page

Crap customer care- lack of autism care in banking!

I was following up on a referral from my brother for £20.00 and went through the process, but was bombarded with lots of emails about the likeness test. I did all of this then the system told me a pack of lies. I got frustrated and closed my account. I am autistic and it’s not geared up for disabled people. I have a blazing row with them via live chat, where they pass you down the bus till the get you very cross and then tell you try again, however after going through there patronising behaviour and intimidation I have asked for compensation. As an autistic person I was getting very angry and upset and told them I wanted to leave. I gave my email address several times, there is no provision for disabled people. Reviewed on: 2nd April 2026

We are helping 1000s to make smarter financial decisions

We use the power of consumer reviews to help increase trust and transparency in financial services and to deliver industry leading insight and events.