chris C's community profile page

Write a review

Viewing profile for,

chris C

Total reviews written

Helpful marks given to their reviews

Times reviews seen

All reviews (1)

Review of the Ikano Bank, Personal Loan:

View on product page

Loan that say's they will help in dire needs but then tell you no way!!

Got a loan quite easily and was in my account the same day - all good I have had the loan for 2 years with no trouble - all good Then i changed my job and had to wait for 2 months to get paid next so called Ikano as they said there is no problem to move the loan repayment to another month and the month you missed will be added to the end of the loan. I called them back 7 days after and they told me this is not the case and was told wrongly by the agent. I then went through Ombudsman service to get this sorted for me as they knew they were in the wrong. This service sorted everything out for me. Now I'm back on my feet I will pay off the loan in full so I can get out from Ikano. They should stick to card and bonds and not loans as people to get in dire straits but they don't care. Better off going to a bank to get a loan as they do help and manage your loan from start to finish. Reviewed on: 22nd February 2017

We are helping 1000s to make smarter financial decisions

We use the power of consumer reviews to help increase trust and transparency in financial services and to deliver industry leading insight and events.