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LexaW

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Review of the PayPal, PayPal Credit:

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Complaints service & navigation of website/app poor

I’ve found it extremely difficult to raise a complaint in respect of a transaction with you, because the preset categories for your Resolution Centre do not apply to my particular issue. I’ve also found it difficult to navigate your website to where I want to go or to find the information I need, both in the app or online. Reviewed on: 16th April 2026

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