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Geoff Curran

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Review of the Purely Pets, Pet insurance:

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Brilliant services despite being new clients

We got our new Beagle puppy, Got her home, took our our insurance. We were clearing an old garage and had her running around our feet. We noticed her eating something......it turned out to be rat poison. It was 9 PM om a Saturday. We dashed to an all night vet. had her checked and treated - it was poison. They induced her to be sick and tested here and we had her tested at our own vet on the Monday. All now ok. This was only 10 days after we had taken out the policy - we have never had to make an insurance claim before and were concerned that it would be a problem. It was not. we had superb and helpful service from the first call to the point we received our payment for the treatments. No one wants to be in a position where you make a claim pet unless it is definitely necessary, but it if is necessary, then this was excellent customer service. Reviewed on: 10th July 2019

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