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Mr G M Hodgson

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Review of the InsureandGo, Travel insurance:

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Brilliant support for repatriation

Last August I was taken seriously ill on the way to Thailand. The aircraft had to make an emergency landing in Georgia. The assistance my wife and I received from MAPFRE , the Medical Assistance company was absolutely first class. The hotel my wife stayed in was chosen due to its proximity to the hospital. MAPFRE also arranged extensive medical treatment to ensure I was safe to be repatriated in the company of a doctor who was flown out from the UK. This was a frightening time for my wife and the care and support by way of phone and email communication from MAPFRE was exemplary. Once we returned home the claim for curtailing our holiday was met in full which included covering the additional cost of having to purchase some clothing as our luggage continued its journey to the Far East without us ! One never knows how good a travel insurance company is until one has to make a claim. I would always recommend Insureandgo and continue to use them for my travel insurance. Reviewed on: 21st July 2019

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