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Jayne J

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Review of the Hinckley & Rugby Building Society, Mortgages:

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Katherine Lu offered great service when undertaking...

Katherine Lu offered great service when undertaking a product transfer - prompt and efficient service Reviewed on: 30th April 2026

Reply from Hinckley & Rugby Building Society Hi Jayne. Thank you for taking the time to share your feedback. We’re delighted to hear that Katherine provided you with prompt and efficient service while supporting you with your product transfer. We’ll be sure to pass your kind comments on to her. Thank you again for choosing us and for sharing your experience. If you’d like to have more of a say in shaping what we do, you might like to join our Member Panel. Find out more or register your interest here: hrbs.co.uk/member-panel Response date: 20th May 2026

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