KATHERINE K's community profile page

Write a review

Go to business site

Viewing profile for,

KATHERINE K

Total reviews written

Helpful marks given to their reviews

Times reviews seen

All reviews (1)

Review of the M&S Bank - Marks and Spencer, Credit card:

View on product page

RUBBISH CREDIT CARD - REALLY LETS M & S DOWN!

I had terrible trouble getting the card set up in the first place and have written a letter describing it, then today I went into an Asda store and the card was declined contactless, then when I put in the pin it was still declined. I was in a long queue and had everyone behind me having to wait and it was most embarrassing. Have now telephoned M & S Bank and was told that for no reason the card was declined and now I have to go to an ATM and valid the pin there but as I am disabled I need to wait for a lift, most inconvenient. I will now pay of the credit card and return, terrible service. Reviewed on: 5th May 2026

We are helping 1000s to make smarter financial decisions

We use the power of consumer reviews to help increase trust and transparency in financial services and to deliver industry leading insight and events.