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David Stoker

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Review of the Hinckley & Rugby Building Society, Savings:

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Polite, patient customer service from Alice

Polite, patient customer service from Alice Reviewed on: 6th June 2026

Review of the Hinckley & Rugby Building Society, Savings:

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Complete comprehension of the problem and resolution Reviewed on: 11th May 2026

Reply from Hinckley & Rugby Building Society Hi David, Thank you for taking the time to share your feedback. We’re pleased to hear that your issue was fully understood and resolved, and that you received clear and effective support from our customer service team. Providing a thorough and helpful service is very important to us, so your comments are greatly appreciated. Thank you again for sharing your experience and for choosing Hinckley & Rugby. If you’d like to have more of a say in shaping what we do, you might like to join our Member Panel. Find out more or register your interest here: hrbs.co.uk/member-panel Response date: 20th May 2026

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