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Stephen Harrison

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Review of the Hastings Direct, Car insurance:

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Total lack of customer service

Took 2 months to get a payout on a no fault collision after Hastings passed responsibility to Enterprise and Incident Management Solutions, who were totally ineffective. No communication on progress (more accurately the lack of progress) with me having to constantly try to get information. Eventually passed back to Hastings, who delayed processes and dragged things out and again a lack of communication. A company to avoid!!! Reviewed on: 27th July 2020

Review of the Travel Insurance 4 Medical, Travel insurance:

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Great for pre-existing medical conditions

great pricing and policy features for our pre-existing medical conditions. Reviewed on: 7th August 2019

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